N01: Nature of Negotiation
What do people need to do to avoid a conflict and get the most effective result for the issues?
Conflict always occurs when people are dependent on each other. They either expect the same goal and work towards the same direction, or expect different goal and work towards different direction. Conflict could be “intrapersonal” which when individual disagrees with him/herself, “interpersonal” which when individual conflicts with others in the group, “intragroup” which when a conflict happens within a group, or “intergroup” which when a conflict occurs between parties.
To manage the conflict, people need to know how to negotiate with each other.
Negotiation is an approach of trying to find a mutually acceptable solution for individuals to a complex conflict. Negotiation can occur all the time for several reasons between spouses, parents and children, roommates, managers and staff, employers and employees, within and between organizations. Therefore, when people are dependent on each other, to avoid problems within the group, it is very important to understand and recognize a negotiation situation so that they know how to deal with, plan, complete successful negotiation and get the most effective result.
To get a successful negotiation, firstly, individual needs to be able to recognize a negotiation so that the situation can be handled wisely. Negotiation situation’s characteristics as following:
- Of course! A person doesn’t need to negotiate if there is only he/she. Negotiation situation includes two or more individuals.
- People don’t need a negotiation if they do not have a conflict of needs and desires. My mom and my interests conflict all the time because she always wants me to do what I think it not necessary. Our best result is “Negotiation”.
- People negotiate because they think there would be a better deal. And they expect “give-and-take” process, which mean the other side will change their position and agree to what they propose.
- A negotiation situation searches for agreement between individual.
Besides avoiding the conflict, negotiation is also for to “claim value” and “create value”. In other words, to claim value is when people do whatever is important to gain the largest piece possibility. Also, to create value is when people find a way for all individuals to meet their goal and satisfy with the result.
At last, negotiators need to understand how conflict is functional and dysfunctional. Therefore, they need to recognize and understand the negotiation situation so that they can figure out how to make a compromise with others in the group.
1. How to get a successful in negotiation?
Firstly, individual needs to be able to recognize a negotiation so that the situation can be handled wisely. Negotiation situation’s characteristics as following People negotiate because they think there would be a better deal. And they expect “give-and-take” process, which mean the other side will change their position and agree to what they propose.
As I mentioned, people who are in a negotiation situation are interdependent. They need each other to reach their preferred outcomes. Therefore, when they are dependent on each other, they need to figure out how to resolve the differences between them. Right!!! Negotiation is important to help them create mutual adjustment so one side can transform the other side opinion.
2. What is the Basic structure of the negotiating process?
It is important to note that there are some basic structures of negotiation process. These structure increase the ability and skills of negotiator also helps to create successful environment for the effective negotiation.
o Evaluate and Select a Strategy to Guide Problem Solving
o Collect and Analyze Background Information
o Design a Detailed Plan for Negotiation
3. What is influencing factors of Negotiation?
There are some influencing factors or elements of negotiation, which are essential and plays vital role in making effective negotiation. A short description is given below: Negotiation process is influenced by various factors. The first such factor is the skill and ability of negotiator, his character and credibility. Another ability, which is a major factor in negotiation, is that the negotiator should keep control over the process. A negotiator should review the progress of the negotiation process; time and again endeavor to build bridges between the parties. He or She should try to create a positive attitude towards agreement. A great deal of skill and experience are necessary to control the entire process of negotiation, which can be gained by keen observation of strategies adopted by other parties, past experience and studying the best negotiation processes in the contemporary world.